Troubleshooting: Criteo OneTag Errors

The Event Monitoring section in GO (under Assets → Events Tracking) shows you the status of each event. If you see an error or a warning, use the sections below to find the cause and fix it.

Where to start

1. In the Criteo GO platform, navigate to Events Tracking and check the event status table.

2. Click the eye icon next to any event showing an issue to see its details.

3. Use the error message to find the right section below.